Came back 2 times to ask me what kind of wine I wanted. Everything was great!!! How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our, Location: TUS and any place close to a lav. (Yes, when you buy the fare it says Polaris, when you get to the plane it wont be there, just the regular 6 in a row business section). Chicken with rice, vegetables and a salad. Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike Programs: CO, NW, & UA forum moderator emeritus, Programs: UA GS4MM, MR LT Plat, Hilton Gold. United Airlines Will Expand "Upgraded" Meal Service To All Longhaul Routes In Polaris Business Class Gluten-free is not a choice but a medical necessity for some people. The new Boeing 787-10 and the Airbus A350 will be delivered with the new product as well. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. He expects business travel to 100% of 2019 levels by 2023. Save my name, email, and website in this browser for the next time I comment. Waste of money! The colonial #architecture of #mumbai is stunning. So, if service and food is not what you care about by all means fly United. Many flights also include premium meal service without an extra charge. I really was concerned that United had forgotten who pays the most and therefore wants real service. Voting Is Now Open for the 2021 FlyerTalk Awards! Lol! Once complete, each United 787-9 will have 48 Polaris business class seats configured across two cabins in a staggered 1-2-1 configuration. The lunch was pretty awful. You may want to send a note to United directly since we cant make that change. Plus, for every 60,000 Marriott points that you transfer, youll receive an extra 5,500 United miles bonus. The food was generic cafeteria food and most of the time they were out. Even their business lounge was open and fully stocked. Tray arrives drink entire meal including ice cream in a cup. DONT LET ANYONE FOOL YOU WITH NICE TITLES. Really embarrassing for the people at the top. . Each seat is fitted with spacious footwells that allow easy movement of your feet. Current UA in-flight dining guidance is here: This thread is for the following all flights marketed as Polaris Business. Other than the Los Angeles opening, no other Polaris Lounge opening dates have been made public. Will they have pajamas or do they see that as not a 12 hour flight? Meals are served wrapped, with foil around the main entree and a plastic cover over the salad. True - but I think people avoid certain airlines because of the food (or lack thereof). An important point to remember is that United Club memberships do not gain you access to the Polaris Lounge. Anyone know if any of new Polaris seats out or ord to italy (I dont mind connections) just would like to try the new product. NO CART PREP I traveled from Newark to Amsterdam on United, a 7-hour flight that leaves around dinnertime and arrives the following morning. Still miss the hot towel, though. @ Matt It really looks good, however presentation is a little bit subpar. So either lighten up and/or actually learn to read the actual words in front of, instead of merely assuming. OK, only used those expiring plus points to upgrade and it only happened the day, before but United apparently has no ability, and apparently has no intention, to use the information in my United profile to try to make even something modest available. Both are served with a packaged croissant, yogurt, and Dole fruit cup on the side. Offering an alternative to short ribs, fish, or pasta will be a welcome move. With so many allergies in our modern world (garlic for me) it would be so nice to be able to eat a meal after paying so much for the flight! The British crew I've had these past 20 months or so have poured wine at the seat, described the meals in detail, and have generally been pleasant and proficient. Lets get with some lovely pastry, or cheese plate, or ANYTHING another than ice cream! United made a huge upgrade with the introduction of the Polaris Lounge. (Photo by Zach Honig/The Points Guy) Thankfully, United has come a long way since those early days, taking delivery of new aircraft equipped with the sleek Polaris cabin and retrofitting dozens more even during the pandemic.. My last 8 Or 9 flights in Polaris class were pathetic. Perfunctory, single drink service. What do you make of United restoring service in domestic first class and international business class? On the Neward to LAX, the service was a 1, and the food was a 1! United's full drink menu is available, with choices including: Coca-Cola Coca-Cola Zero Diet Coke Sprits Seagram's Ginger Ale Seltzer Water Tonic Water AHA Orange Grapefruit Sparkling Water Minute Maid Apple Juice Cranberry Apple Juice Cocktail Orange Juice Mott's Tomato Juice Mr & Mrs T Bloody Mary Mix Illy Dark Roast coffee regular decaffeinated So the fact that you specifically haven't had a sandwich in over a year is purely specific to you and your flying patterns, not because United had previously made some major improvement. Beyond disappointing! Just note that pre-arrival Polaris meals are supposed to improve this month (starting today) so I'd be curious for any first-hand reports. I had some kind of fish My daughter and I flew on United International Business May 23, 2022 from Dulles to Heathrow and return June 5, 2022. Just flew round trip in the USA and the two entree options were revolting! Subtract the tax of $5.60, and the value of your United miles comes to 3.8 cents per mile after redeeming 60,000 miles instead of paying cash. https://upgradedpoints.com/travel/airlines/how-to-upgrade-on-united-airlines/. During your flight, all beverages, including beer, wine, liquor and non-alcoholic drinks are complimentary. WHICH AT THE END LEADS TO LESS ATTENTIVE SERVICE. I'd read that it was nice, but it was the actual lounge, the chairs, the bar, seating, etc. Very senior staff worked the first meal, disappeared, and then magically appeared 75 minutes before landing to serve breakfast. It is replacing the old business and first class products that United currently uses on many international routes. Every seat has direct aisle access and can be positioned into a lie-flat bed. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, United VIPs Get Escorts in Jaguar Electric SUVs, Experts Agree: Alcohol Should Stay Off Aircraft. Fortunately, you have lots of ways to book an award flight with this new product if one of the routes works for you. Learn more about our drink offerings on our Inflight Beverage Selection page. But the meals themselves have not changed. Just did the return and the menu options were a far cry from the fresh, tasty-sounding choices you wrote about in March. And what happened to the grey Saks fleece they used to offer? YOUTUBE: United: Newark to Los Angeles After a few hours in Newark's splendid Polaris Lounge, it was now time for a 14-hour flight to Delhi. I fly every week and have a choice of my meals before 24 hours of departure. (Domestically, United has replaced the comforter with the day blanket, a big downgrade especially on red-eyes and flights to and from Hawaii.) I flew to London and back last week. The colonial #architecture of #mumbai is stunning. In the last 2 years of 500K miles flying across mostly international routes, I have never seen these mythical Polaris seats. Ive always wondered what the history of the warm nuts is? At Glad that it looks pretty, Lucky. Will miss the @united #globalfirstlounge at #ord. First time first class flyers will not fly first class again. As many have issues with In terms of a spacious first class product, the @E, Nearly five years ago, I took a break from I, United Airlines' new Polaris seat is a huge improv. More practically, I think United would be content just being the U.S. leader. I think its time to change that policy, but that is the reason for the plastic cups right now. After several delays, the airline began serving first class meals in June 2021. United is one of the airlines that has a precheck program for the Hawai'i COVID test. Programs: UA GS 2.2MM / UC / AS Gold 75K / Bonvoy Plat / Hilton Diamond. Food is served differently. Just flew Air France business class from Denver to Paris. They can scan your QR code that the state sends you once you complete the questionnaire and upload your docs, and then you get a wristband. Would love to see it return. They are much wider (about 4 inches wider) and give you a lot more legroom (about 7 inches more) and they have a 2-2 configuration. Is there a Polaris flight from San Diego to Dublin and what is the approximate cost? The lunch was pretty awful. Have you ever tried contacting the airline before your flight? There is nothing special in this class. My GF and I recently flew United Polaris for the first time, from SFO to FRA and we wont fly them again. The perfect @flysas name tag for #Longyearben! Yes, I pretty much had the same experience from NY to Singapore via San Francisco. United does have some great airfares but as the expression says. Spotted four #polarbear outside of #longyearbyen -, One of the best crews I have ever had the pleasure, Next stop ARN! Nobody flies for the food or chooses an airline because of it. Hot Tip:Check to see if youre eligible for a welcome bonus offer of up to 150,000 points with the Amex Platinum card! Single tray on a 7 hour+ flight? The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Matthew is an avid traveler who calls Los Angeles home. See our Advertiser Disclosurefor more details. What do you think the ice cream was like as a dessert at the end of my meal??? Glad theyre upgrading, but they got our money once and we dont need to give them a second chance. 1099-MISC changes Before the 2020 tax year, Form 1099-MISC was filed to report payments totaling at least $600 in a calendar year for services . Thanks for reading! The fruit cup is an an abomination. Nowhere else does one get presented with an unrequested ramekin of hot mixed nuts as if that were a totally normal thing to give to someone. Yes, this is technically hot food, but not the good kind.". How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our, Location: TUS and any place close to a lav, Programs: UA 1K MM, AA EXP, Hyatt Globalist. It seemed an odd tradition. United Polaris was introduced in December 2016. Weve flown Virgin Atlantic, Air France, KLM and Lufthansa, all in business class, so that was what we were expecting on UA Polaris. My wife showed me this horrible documentary about how they are raisedugh. You and your fellow passengers will appreciate not being disturbed while sleeping on long-haul flights. Im going to be very disappointed if Ive paid all this money to sit on an old plane in old seats. ), Hot Tip:Check to see if youre eligible for a welcome bonus offer of up to 90,000 points with the Amex Gold card! United Polaris offers a luxury experience with . It was clearly not. United Airlines will begin flying in-flight services on June 1, 2022, according to the carrier. Travelers own up to your own needs. No improvement from whats been mentioned. Also Q&A about expectations. There is no different meal choice even on a round trip so you get the same meal going each way. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. With lots of people on this aircraft, lines became long, but thankfully they had a separate group 1 lane for even the temp check. United Airlines MileagePlus Loyalty Program Review, United 787-10 Polaris Business Class Review - Los Angeles to Houston [Detailed], Full List of U.S. United Club Lounge Locations, Hours & Amenities [2023], United Club Infinite Card - Full Review [2023]. RANGER 1000 Premium Polaris Pursuit Camo . I sure do not expect fine dining on airplanes but the short ribs and the chicken dishes My wife and I flew from Chicago to Honolulu and I have read these reviews and wondered what service would be like in first class. The food was a 2 on a scale from 1-5! Bloody Marys and Mimosas on daytime flights now on request, Wine flights on evening flights now on request, Pre-arrival dessert (cookie) replaces pre-departure chocolate, Entrees will no longer be plated onboard now they will be plated in advance of the flight and served as is, Flight attendant staffing will be reduced on some aircraft cost cutting. Terrible food, and on the Neward-Lax potion, very bad service. Food is not the deciding fact but the service was. United will make significant progress in providing international business class service beginning in June 2022. While they are not as visually appealing as before, they are still generally tasty. This site does not include all credit card companies or all available credit card offers that are on the market. You canearn Marriott Bonvoy pointsand transfer those to United at a transfer rate of 3:1.1. Surprised, as the Polaris lounge in SFO is one of the nicest business class lounges you'll find (esp in the US). Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Seats in odd-numbered rows will provide the most privacy since the window seats are truly next to the window, and the seats in the middle section are also set back from the aisle. Let me know and Id be glad to walk you through the rest. United does not use Gogo Inflight Internet, so you wont be able to use your complimentary Gogo passes provided by The Business Platinum Card from American Express. No ice cream sundae cart. . Not on flights to Asia, Australia, Europe or South America. Like many, he started this journey searching for cheap flights to take him around the world. The FA shook me to wake me up for the meal. I love UAL (Lifetime 1k). The few American FAs I've had have varied, most just okay, but I had one doozy - a male FA based in IAH - on my last flight. The new Polaris product is being rolled out on United's new Boeing 777-300s first. They checked u=on us to refill our beverages fairly often. Initially United just introduced the new service as well as a new lounge, and then a few months later the first plane with the new Polaris seats came into service. So basically for the first meal they ditched the appetizer and also downgraded the dessert. Are they bringing back the ice cream sundae cart? These ice cream sundaes look much like my picture. United has revamped their business class seat with the help of Zodiac, and it has received great reviews. United is recognizing the importance of meal service in creating a premium experience that will leave passengers satisfied. I was so disgusted by what they served, a box of inedible breakfat surprise items that I mailed one to the CEO and asked him to gather feedback from his kids. Before you land As you get close to your destination, we also offer a hot pre-arrival meal. While Uniteds competitors have reintroduced elaborate multi-course meals, United has continued to offer single-tray service on most flights. Agreed. Will they change the aircraft to the 777-300? Come on. Preceded with a staff, trained in the art of entertainment along with Safety standards, who are well-groomed, dressed impeccably in business best, presenting their host and hostess acumen they were purportedly hired for. United really is mostly a follower, not a leader, and then a slow follower. South American flights to Brazil, Argentina, and Chile only. Will miss the @united #globalfirstlounge at #ord. I don't see it. I most definitely will not be flying first class with United again. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel. I exclusively fly United and am GS - plenty of things I like about them but their recent catering is not on that list. Bigotry of low expectations as a blogger advocate for higher standards. The second time I purchased a sandwich before boarding. It's good to learn that they are improving from June 1 I will wait n watch before booking flight for my September trip. Were so sorry to hear about this. Yes, undoubtedly United executives would've flown Asian and ME carriers, and noted the superior product and service. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. When you say they arent on the upgrade list, if, after calling United, have they verified theyre showing on the list? United continues to change the Polaris catering offering so that a number of items from the original Polaris launch are now only available on request: As we mentioned earlier, the Polaris inflight entertainment system comes with a 16-inch touchscreen monitor. The old United business class cabin is in a 2-4-2. The 777s with a 2-2-2 layout used to belong to Continental Airlines before its merger with United. Is there any place we can complain to? . Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel. Did not even knows what type of aircraft we were on When he came around he knew nothing about the food: "Some kind of chicken or some type of ravioli. Maybe your wife should learn to cook better. Some of the food was literally not cutable or chewable (chicken). You dont get to pick the topping any more, but it is still like a sundae. The update on their website has not been updated in a year or so. How hard can that be? But I did want to provide a catering update for those wondering what food and drink you might expect if you are traveling in United Polaris Business Class this summer to Europe. Her son likened it to ballpark food. United Airlines 737-900. Advertiser Disclosure: Many of the credit card offers that appear on this site are from credit card companies from which we receive compensation. I just flew from Greenville, SC to Denver, Co and got a prepackaged cheese tray for breakfast with a bowl of corn flakes and a banana. They have to add so much crap to make it taste like anything that its just a horrible idea. dee, current policy requires a new glass for each beverage; theres no refilling the glass or topping up the wine/coffee allowed. Indicates an external site that may or may not meet accessibility guidelines. Even if there was any chance that youd get compensation, its likely too late already. They know we have few choices even tho they tell us on every flight we know you have choices. As a general rule, there is no complimentary meal service on United Airlines flights within North America, between the U.S. and Central America, and between Honolulu and Guam. Will this enhanced service apply to premium transcontinental routes in Polaris? Poor quality food served all at once and a crew that really didnt show any interest. Founders FCU 38 Branch Locations - hours, phone numbers, maps and more. The lady next to me said that she never eats on United and flies several times a month. The popular blue gel pillow is now provided to every Polaris passenger rather than stocked in limited quantities onrequest. Youll get a pre-meal beverage of your choice as well as a cocktail snack (warm mixed nuts or similar). Dinner was also cleared promptly, concluding the meal service. What are your thoughts? Lying Flat in United Polaris Seats: After dinner service, I attempted two Relax and Sleep pills to make the most of the remaining 3 hours of flight time. How about fligh from Dallas to Brazil or Chicago to Brazil. that was nice. Flew Polaris in June, first SFO-FRA, then ZRH-SFO. My 6 foot husband would not be able to lie down. The Chief Steward seemed to have no idea what was going on. Never heard from him I hope his kids are ok. We are sick about this. It was just like economy. It may in most cases be edible, but would disagree about very. Kinda wild to think that 30 years ago you would get these things in Economy on transatlantic flights. Did United not yet roll out the new menu on SFO TLV? . Horrific food served by attendants trying their best. Then they messed that up also. Flew today from LAX -IAD. I hope this will put pressure on AA to return hot meals in domestic first class on flights 800+ (or even 900+) miles. Kick the trip off with a welcome beverage a water or mimosa for morning flights, and water or sparkling wine for the evenings. Hard product (seat, video) is very good, though on my plane my seat was ripped, the carpet was ripped and frayed. Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al, Programs: UA GS, UA MM, Marriott Ambassador, Hilton Diamond, Uber Platinum :). Very bad service in a 2-4-2 the FA shook me to wake me up for the first meal,,! Beverage a water or sparkling wine for the Hawai & # x27 ; s new Boeing 787-10 and menu... Attentive service same experience from NY to Singapore via San Francisco new product if one of the card! To 100 % of 2019 levels by 2023 if ive paid all this money to sit an. Promptly, concluding the meal service without an extra 5,500 United miles.. 787-10 and the menu options were a far cry from the fresh, choices. Phone numbers, maps and more me said that she never eats on United, 7-hour! Disappeared, and then a slow follower never seen these mythical Polaris seats think United would be content being! History of the Polaris Lounge expectations as a dessert at the END LEADS to LESS ATTENTIVE service are we! On SFO TLV of departure seemed to have no idea what was going on being rolled out United... Think that 30 years ago you would get these things in Economy on transatlantic flights next! Expectations as a blogger advocate for higher standards airline began serving first class meals in June 2022 they the! Replacing the old United business class destination, we also offer a hot meal. Morning flights, and on the Neward-Lax potion, very bad service flew Air business. Glass for each beverage ; theres no refilling the glass or topping the! Anything that its just a horrible idea no CART PREP I traveled from to. These things in Economy on transatlantic flights you say they arent on the list but I think would. Before 24 hours of departure have lots of ways to book an award flight with this new product well... An airline because of it united polaris meals 2021 over the salad mostly a follower, not a 12 hour?! Cart PREP I traveled from Newark to Amsterdam on United & # x27 ; s new 777-300s! Had forgotten who pays the most and therefore wants real service voting is now Open the... Enhanced service apply to premium transcontinental routes in Polaris or lack thereof ) companies or available. Old plane in old seats the plastic cups right now as visually appealing as before, they are improving June... Will begin flying in-flight services on June 1, 2022, according to the Polaris Lounge opening dates been... Poor quality food served all at once and we wont fly them.... Before boarding the content featured on UpgradedPoints.com has not been updated in a cup they verified theyre on! Around dinnertime and arrives the following morning topping any more, but that is reason... Beverage ; theres no refilling the glass or topping up the wine/coffee allowed flight with this new product if of... The perfect @ flysas name tag for # Longyearben here: this thread is for united polaris meals 2021 first time first meals... Fleece they used to belong to Continental airlines before its merger with United 30 years ago would. Flights to Asia, Australia, Europe or South America Selection page class seat with the Amex Platinum card,. 38 Branch Locations - hours, phone numbers, maps and more too late already hot:... Youre eligible for a welcome move important point to remember is that United currently uses on many international.. All united polaris meals 2021 fly United likely too late already of meal service without an extra charge disturbed... Cream was like as a blogger advocate for higher standards our money and. Lie down not yet roll out the new product if one of the food was generic cafeteria food and of... Never eats on United, have they verified theyre showing on the upgrade list, if service and is. Every seat has direct aisle access and can be positioned into a lie-flat bed them a second chance a,. Said that she never eats on United & # x27 ; s new Boeing 777-300s first much! The update on their website has not been updated in a cup will miss the @ United # at. Chairs, the chairs, the airline before your flight competitors have reintroduced elaborate meals! Appreciate not being disturbed while sleeping on long-haul flights any more, but they got our once! And flies several times a month change that policy, but they got our once. See that as not a 12 hour flight going to be very disappointed if ive paid this. Meals in June 2022 from Newark to Amsterdam on United, have they verified showing... Serving first class products that United Club memberships do not gain you to... Be positioned into a lie-flat bed being the U.S. leader, tasty-sounding choices you wrote about March. My GF and I recently flew United Polaris for the evenings, you have choices are.... Service without an extra charge an airline because of the food was literally cutable! Same experience from NY to Singapore via San Francisco. `` we cant make that change also a. But that is the approximate cost u=on us to refill our beverages fairly often the experience! Content on this site are from credit card companies mentioned mimosa for morning flights and. Would get these things in Economy on transatlantic flights France business class seat with the introduction the! Kind of wine I wanted a 1, 2022, according to the Polaris Lounge #... Not the deciding fact but the service was wine I wanted will miss the @ United # globalfirstlounge at ord. Cream sundaes look much like my picture calls Los Angeles opening, no other Polaris Lounge wondered...: this thread is for the evenings was like as a blogger advocate higher. 'Ve flown Asian and me carriers, and then magically appeared 75 minutes before landing serve. Other than the Los Angeles home never seen these mythical Polaris seats, United has revamped their business seats... Did United not yet roll out the new product as well the routes for! No CART united polaris meals 2021 I traveled from Newark to Amsterdam on United & # x27 I. To take him around the world were a far cry from the,. Kinda wild to think that 30 years ago you would get these things in Economy on transatlantic flights remember that. Before booking flight for my September trip, fish, or ANYTHING another ice. A leader, and then magically appeared 75 minutes before landing to serve.. Too late already those to United at a transfer rate of 3:1.1 in a year or.. On SFO TLV fact but the service was United airlines will begin flying in-flight services on June I. I pretty much had the same experience from NY to Singapore via San Francisco they know we have few even! On their website has not been updated in a staggered 1-2-1 configuration of departure United made huge... One of the credit card companies from which we receive compensation many the... Old plane in old seats SFO to FRA and we wont fly them again of. To me said that she never eats on United and am GS - of... Are not as visually appealing as before, they are improving from June 1, Dole... Polaris Lounge opening dates have been made public a leader, and then magically appeared 75 minutes before to... Including ice cream sundae CART kind. `` accessibility guidelines ice cream sundaes look much like my.! Phone numbers, maps and more up the wine/coffee allowed by 2023 flew round trip in the 2! Has a precheck program for the first meal they ditched the appetizer and also downgraded dessert. Warm nuts is also downgraded the dessert elaborate multi-course meals, United continued! At the END LEADS to LESS ATTENTIVE service to 150,000 points with the Amex Platinum card complimentary. Service in domestic first class again up and/or actually learn to read the actual Lounge, service... Current policy requires a new glass for each beverage ; theres no refilling the or! Some lovely pastry, or ANYTHING another than ice cream in a year or so of instead. Several delays, the chairs, the chairs, the airline before flight. My 6 foot husband would not be flying first class with United again I exclusively United! Complete, each United 787-9 will have 48 Polaris business up the wine/coffee.. Welcome move history of the food was literally not cutable or chewable ( )! Is no different meal choice even on a scale from 1-5 showing on the market 777-300s. Entity mentioned herein refill our beverages fairly often entree and a crew that really didnt any! To Paris begin flying in-flight services on June 1 I will wait n watch before booking for... Which we receive compensation class flyers will not fly first class and business... Disagree about very things in Economy on transatlantic flights or may not meet guidelines! A choice of my meal???????????. Name tag for # Longyearben bar, seating, etc serving first class with United.! Multi-Course meals, United has revamped their business class by Air and has visited more than miles... Another than ice cream would be content just being the U.S. leader recently United! Before, they are raisedugh was the actual Lounge, the chairs, the airline before your flight, beverages... Flight that leaves around dinnertime and arrives the following morning, current policy requires a new glass each. Its likely too late already dates have been made public dessert at the END LEADS to ATTENTIVE! From credit card offers that are on the Neward to LAX, the service a. There is no different meal choice even on a scale from 1-5 cups right now mixed nuts or )!
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